Privacy Policy
Your privacy is our priority. Learn how we handle your data.
FITZTAR – PRIVACY POLICY
Fitztar respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, store, and protect your information when you use the Fitztar mobile application, website, and related services.
1. Information We Collect
a. Personal Information
We may collect: Name, Email address, Account login details, and Profile information you choose to provide.
b. Fitness & Usage Data
We may collect: Activity logs and movement data, Workout preferences, App interactions, and usage patterns.
c. Technical & Device Data
We may collect: Device type and operating system, IP address and approximate location, App version, Cookies, pixels, and analytics data.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve Fitztar services
- Personalize your fitness and wellness experience
- Track progress and generate activity insights
- Communicate updates, reminders, and support messages
- Ensure security, prevent fraud, and maintain platform performance
- Comply with legal and regulatory obligations
3. Legal Basis for Processing (Where Applicable)
Depending on your location, we process your data based on:
- Your consent
- Legitimate business interests (e.g., improving the app, security)
- Legal obligations
4. Sharing of Information
We do not sell your personal data.
We may share information:
- With trusted third-party service providers (e.g., analytics, cloud hosting, payment processing)
- When required by law, court order, or regulatory request
- To protect the rights, safety, or integrity of Fitztar, our users, or the public
All third parties are required to process data securely and in accordance with applicable data protection laws.
5. International Data Transfers
Fitztar operates globally. Your information may be transferred to and processed in countries outside your country of residence. Where required by law, we use appropriate safeguards (such as contractual protections) to ensure your data remains protected.
6. Data Storage and Security
We take reasonable administrative, technical, and organizational measures to protect your data, including:
- Secure servers
- Restricted access controls
- Encryption where appropriate
However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal data
- Correct inaccurate or incomplete information
- Request deletion of your account and personal data
- Restrict or object to certain processing activities
- Withdraw consent where processing is based on consent
- Request data portability
You may exercise these rights through the app or by contacting us.
8. Cookies and Analytics
Fitztar may use cookies or similar technologies to:
- Improve app functionality and performance
- Understand usage patterns and trends
- Enhance user experience
You can manage cookie preferences through your browser or device settings.
9. Data Retention
We retain personal data only for as long as necessary to:
- Provide and maintain the Service
- Fulfill legal, regulatory, or contractual obligations
- Resolve disputes and enforce agreements
When data is no longer needed, it is securely deleted or anonymized.
10. Children's Privacy
Fitztar is not intended for children under the age of 13 (or higher age where required by local law). We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are material, we will provide notice through the Service or other appropriate means. Continued use of Fitztar constitutes acceptance of the updated policy.
12. Contact us
For privacy-related questions, requests, or complaints, contact us at: support@fitztar.com